Shipping and return policies for negativoalcentro

Shipping Info
When you order a merch please consider that it could take some time before it is shipped. That is because we prepare each cassette handcrafted, from the recording to the artwork and boxing.
For shipping we usually use the services of Deutsche Post or DHL, not trackable. Please le us know f you prefer a different service.
Return Policy
All returns must be made with prior notification. Items may be returned in as new condition within 14 days of purchase. Arrangements should be made via email.
You will receive a full refund minus Paypal and Bandcamp fees.

All goods are the responsibility of the customer until they are returned to NEGATIVOALCENTRO - please make sure to send all returns via recorded delivery to ensure their arrival.

We reserve the right to refuse a return if items have clearly been used, worn or otherwise soiled after purchase.

We are committed to getting you your ordered goods in the best possible condition. As soon as the order has left our office and will be damaged or mishandled due to an error by the shipping company, we cannot be held responsible.